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WHAT IS YOUR SHIPPING POLICY?
Free Shipping on All Orders.
For originals & limited editions Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available.
For Prints: Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
DO YOU SHIP INTERNATIONALLY?
Yes! International orders (outside of the US and Canada) may be subject to local import taxes or tariffs. Please, be aware that we are not liable of any custom fee or incoming tariff that may charged as your parcel(s) enters your country. This is solely up to your county's discretion.
WHAT IS YOUR POLICY ON RETURN/EXCHANGE/REFUND?
At The Calli Art, I want to ensure you are completely satisfied with your purchase.
For original & limited edition artwork may be returned within 7 days. it must be returned in its original condition and packaging. Please, contact me and I will send you a shipping label. The cost will be deducted from your return.
For art prints, I will provide a no charge replacement or refund for any quality or damaged issue. I may ask to have the order return to us and we would provide a refund.
If for any reason you’re not satisfied with your purchase, please contact me here. kindly, include your order number and a brief description of what’s going on and I will contact you within 24 hours to further assist you.
There’s a 15% restocking fee that is applied for any order canceled or exchanged.
I CAN NOT FIND THE DESIRED SIZE!
Sizes can be limited by the media selected. For example, Fine Art Paper and Glossy Paper offer prints larger that other media. Also, the Style can be limited by size due to the largest board that been produced of specific media. Still puzzled? Contact me here to help you out with your selection.
CAN I CANCEL MY ORDER?
For prints, originals & limited editions: You can cancel your order within one business day of placing your order. After a business day it's possible that your order has already gone into production.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my private email list here :-)
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